Capture every potential client inquiry with professional, confidential call handling. Aria conducts initial client intake, screens cases, and schedules consultations around the clock.
Law firms miss up to 42% of incoming calls, and a missed call from a potential client often means they've already called your competitor. With the average case value ranging from €2,000 to €50,000+, even one missed call can cost your firm significantly. Aria ensures every inquiry receives a professional, confidential response.
A potential client calls about a personal injury case. Aria conducts initial intake — collecting case details, injury type, timeline, and contact information — then schedules a consultation with the appropriate attorney based on practice area.
A current client calls for a case status update. Aria provides basic status information from your system, takes detailed messages, and routes urgent matters directly to the assigned attorney.
Someone calls at midnight after a car accident. Aria captures all critical details, provides initial guidance about preserving evidence, and flags the case for first-thing-morning attorney review.
Aria schedules client consultations while checking attorney availability, avoids double-booking, and sends calendar invitations with intake forms to complete before the meeting.
Law firms handle sensitive information. Generic answering services create confidentiality risks. Aria processes all data on EU GDPR-compliant servers with full encryption.
85% of legal clients choose the first firm that responds to their inquiry. Missing a call means losing a client to a faster-responding competitor.
Attorneys spend an average of 2.5 hours daily on administrative calls. Every minute on the phone answering basic questions is a minute not billing client work.
Aria operates under strict data protection. All calls are processed on EU GDPR-compliant servers, encrypted end-to-end, and accessible only to authorized firm personnel. We provide a comprehensive DPA for full compliance.
Yes. Aria asks qualifying questions to determine the case type (family law, personal injury, corporate, etc.) and routes the call or schedules a consultation with the appropriate attorney.
Absolutely. Aria captures caller name, contact details, case summary, urgency level, and any specific information the attorney needs, then delivers a structured summary via email or your CRM.
Yes. Aria can identify existing clients, provide basic case status updates, take messages for their assigned attorney, or schedule follow-up meetings — all based on your configured workflow.
Aria follows your escalation protocol — for true emergencies, it can directly alert the on-call attorney via SMS or phone transfer while capturing all details for the case file.
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